Privacy Policy

This Privacy Policy explains how NavorixNZ Limited (we, us) collects, uses, stores and shares personal information when you use navorixnz.com (the Website). We handle personal information in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles.

Information we collect

• Account & contact details (e.g., name, email, login details, support messages).
• Age-gate / eligibility data (e.g., confirmation of age or date of birth where required to provide access or comply with obligations).
• Device and usage data (e.g., IP address, device identifiers, browser type, pages viewed, timestamps, referral URLs).
• Cookies and analytics identifiers used to remember preferences, measure performance and improve the Website.
• Payment/transaction data may be handled by payment providers; we typically receive limited details (e.g., payment status and reference), not full card numbers.

How we use your information

• Provide, operate, secure and maintain the Website and any services you request.
• Verify age/eligibility where relevant.
• Communicate with you (service messages, support, updates you request).
• Monitor and improve performance, features, and user experience (including analytics).
• Prevent fraud, enforce terms, and protect users and our business.
• Comply with legal obligations and respond to lawful requests.

Our legal basis / consent

In New Zealand, we collect and use information only where it is necessary for our functions and activities, and we take reasonable steps to ensure you understand why it is collected. Where we rely on consent (for example, for certain cookies/marketing communications), you can withdraw consent by adjusting settings or contacting us.

Sharing and disclosures

We may share personal information with:

• Service providers (hosting, analytics, customer support tools, payment processing) who process data on our instructions.
• Professional advisers (legal, accounting, security) where necessary.
• Authorities where required or permitted by law, or to protect rights and safety.
• Business changes (e.g., merger, sale) subject to appropriate protections.

International transfers

Some providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in a way that is comparable to New Zealand privacy safeguards (for example, through contractual protections and vendor due diligence).

Retention

We keep personal information only as long as needed for the purposes described above, unless a longer period is required or permitted by law (e.g., for dispute resolution, security, or record-keeping). We then delete or de-identify it where reasonable.

Security

We use reasonable safeguards to protect personal information from loss, misuse, unauthorised access, disclosure or alteration (such as access controls and secure hosting). No method of transmission or storage is fully secure.

Your rights (NZ Privacy Act 2020)

• Request access to personal information we hold about you.
• Request correction of your personal information if it is inaccurate, out of date, incomplete or misleading.
• Make a privacy complaint. If we cannot resolve it, you can contact the Office of the Privacy Commissioner (privacy.org.nz).

Contact

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and update the “Last updated” date.