Age Verification Policy

2) Age-gate and self-declaration

• We may show an age-gate on entry that asks you to confirm you are 18+.
• When creating an account (if available), we may ask for your date of birth and require you to confirm you are 18+.
• If you do not confirm you are 18+, we will restrict access and may prevent account creation.

3) Additional verification and enforcement

To help enforce our 18+ requirement, we may use one or more of the following methods (depending on the feature, risk, and legal requirements):

• Account checks (e.g., date of birth provided, consistency checks).
• Re-verification prompts triggered by risk signals (e.g., suspected underage indicators, account changes, unusual usage patterns, reports from other users, or support enquiries).
• Requesting additional information to confirm age (e.g., a government-issued ID showing date of birth, or other reasonable evidence). If provided, we aim to only collect what is necessary.

4) If we suspect a user is under 18

• We may restrict access, suspend, or terminate the account while we assess.
• We may request age confirmation. If age cannot be confirmed, we will close the account.
• We may delete or de-identify personal information associated with an underage account, subject to legal obligations (e.g., security, fraud prevention, dispute records).

5) Data handling for age checks (NZ)

We handle personal information in line with the New Zealand Privacy Act 2020 and our privacy practices:

• Purpose limitation: age information is used to enforce the 18+ requirement and prevent underage access.
• Data minimisation: we aim to collect the minimum required (e.g., confirmation or date of birth; where ID is needed, only relevant details).
• Retention: we keep age-check records only as long as necessary for the purpose and legal/compliance needs, then delete or de-identify where appropriate.
• Security: we use reasonable safeguards to protect information from loss, misuse, and unauthorised access.

6) Parents/guardians: removal requests

If you believe a person under 18 has created an account or provided personal information, contact us with enough details to locate the account (e.g., username, email used, and any relevant context). We may request information to verify your relationship/authority and will take appropriate steps, which may include account closure and removal of data (subject to legal obligations).